Fios vs. Comcast

I finally had my Verizon contract end I was able to switch back to Comcast.  Here is my score card:

TV:

Verizon has the better interface for navigating the box.  They have a better DVR system and more organization for their channels. Verizon has a much better HD picture than comcast.

Comcast allows me to hook the cable directly into my secondary TV without using a converter box.

To me this battle goes to Verizon


Internet:

Verizon claims to have a faster speed, but their internet speed was my primary gripe.  At times it seemed like I was put in a que and my request wouldn't process for 20 seconds.  Once it started working it was tolerably fast.

Comcast so far has a more consistent signal.  No slowdowns and no outages and a speed comparable to verizon.

To me this battle goes to Comcast

Customer Service:

Believe it or not, Comcast has great customer service all the sudden.  No wait times on the phone and friendly, competent people on the other end.

Battle goes to Comcast.

For now Comcast will keep my business.